每到毕业季,就真的很想谈谈新员工培训!

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 14px; letter-spacing: 0.544px; text-align: justify; margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;">与那些没有得到良好的入职培训的员工相比,那些得到良好的入职培训的员工3年后的保留率要高出69%;,,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 14px; letter-spacing: 0.544px; text-align: justify;">与那些入职流程没有得到足够重视的员工相比,入职流程得到足够重视的员工能够早2个月达到最佳工作效率。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 14px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,如果企业期望员工尽快提高工作效率,为什么不朝这方面努力呢?既然企业愿意花资金来招纳这些员工533333澳门巴黎人官网,并为他们安排工作岗位,为什么不帮助他们为成功做好准备呢?,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 14px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">今天我们就聊聊新员工培训那些事~,


,他们的入职培训已成为企业人力资源管理的重要工作之一。那么,新员工培训应该怎么做呢?,
 533333澳门巴黎人手机

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 16px; letter-spacing: 0.544px; background-color: rgb(254, 254, 254); box-sizing: border-box !important; word-wrap: break-word !important;">避免陷入8个误区

,, 51, 51); font-family: -apple-system-font,,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 14px; letter-spacing: 0.544px; text-align: justify;">新员工培训往往会出现哪些问题,陷入哪些培训误区?,

1、关注度不够

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,压力必不可少。很多老板或人力资源高层通常重视招聘、绩效或薪酬,但对培训往往关注不够,原因很简单,这几项工作的结果显而易见,招聘效果差企业无人可用,绩效与薪酬不完善,,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">而培训效果的好坏则很难形成具体的评判标准,跟进与反馈通常不能持续的执行,,,老板无法看到明显的成绩从而对培训更不重视,导致培训工作者执行力变差,形成恶性循环。

2、对新员工需求挖掘停于表面,

,, 51, 51); font-family: -apple-system-font,,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; letter-spacing: 0.544px; text-align: justify;">新员工培训开展过程中,HR经常会无意识的忽略新人对培训需求的了解,没有站在新人的角度上去考虑他们想要得到哪些知识和技能的学习。新员工要从三个方面去挖掘:,,

    ,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; list-style-type: circle; box-sizing: border-box !important; word-wrap: break-word !important;">
  • ,进行需求的长期优化分析,,,则把这一课程定性为优质课程;,

  • 新员工培训前做初步的需求调查;,

  • 培训的过程中进行观察分析,时刻关注新员工对培训课程的反应和想法。,


3、培训内容碎片化,
,, 51, 51); font-family: -apple-system-font,,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 14px; letter-spacing: 0.544px; text-align: justify;">新员工培训内容的偏向于制度化与碎片化,缺乏完整的体系,实用性也不高。培训信息零碎,,,间接影响了在试用期的稳定性。,

4、培训形式机械化

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,缘于企业对培训的不重视。培训形式缺乏创新,培训过程中互动、交流较少。过多的培训形式,,知识点缺乏针对性、指导性,甚至没有感染力,台上连篇累牍,台下昏昏欲睡。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,, 255);">提升培训活力可考虑多种形式结合,,,培训过程中穿插游戏寓教于乐,摆脱枯燥的说教。

5、不注重培训讲师层级,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,培训的目的是知识与经验传承,,培训效果只能因讲师而异,并受限于讲师资源。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,, 255);">对此,可以进行培训分级,特定层级的讲师只负责特定层面的培训,这样一方面可以保证初级讲师队伍的建设和成长,,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,有时甚至更久,而非简单的一两天培训可以解决的问题。多数情况HR部门在完成新人的集中培训后,就把新人丢给用人部门,不管不问,奉行实践出真知的理念。而新人往往还不具备工作技能或不适应新环境的工作风格,他们与部门往往处于对立的两面,期间发生摩擦无法及时反馈和处理,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">我们不是否认工作中学习的重要性,也鼓励传、帮、带的导师制度,,,要考虑到新人在融入公司企业价值观与工作环境的过程中,,HR部门的引导和润滑剂作用,是不可被忽视的,我们要持续协助部门把新员工培养成公司的人。

7、培训过程短期化,
新员工培训有各种特有的方式可以持续,并将其贯穿到某一段时间内,不断优化。如定期举办分享会,或者针对某一课题的研讨会来进行回顾,也可以采用新员工轮流担任特定课程的讲师,来分享他们的心得,这些做法对于提高他们的工作能力与技能都有好处。,

8、忽视培训数据的整理与分析

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">多数工作,想要体现其价值和效果,,,却很少会把这些记录量化成数据。数据缺失,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">可以把培训内容数据化,如一些基础数据:培训出席率、参训人次、考试评分、课堂表现得分;分析数据:讲师授课得分、培训需求统计、培训效果满意率等。,
 

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important; text-align: center;">如何做好新员工培训,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">众所周知,新员工是公司新鲜血液,也是公司的未来。因此,作为打造后备梯队人才队伍重要的一环,,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">一般来说,,首要要根据新员工的特点,,,新员工在培训需求方面,一般呈现如下特征:,

    ,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; list-style-type: circle; box-sizing: border-box !important; word-wrap: break-word !important;">
  • ,,,,

  • ,,,,

  • ,,, 255);">希望尽快做出成绩,体现自己的价值,,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">在此基础上,,,开发设计相应的课程。之后才能进入培训的实施阶段,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important; text-align: center;">

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">培训能否真正落地产生预期效果,关键是看培训流程设计是否科学。培训流程可分为三个部分:公司级培训、公司主要业务的培训,,

    ,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; list-style-type: circle; box-sizing: border-box !important; word-wrap: break-word !important;">
  • ,,, 255);">第一步:公司级培训,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,人力资源部可考虑发放一份入职材料,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">这一阶段,,,能够安心在公司里学习成长。为此,必须做到在培训中关怀,在关怀中培训。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">实际工作中不少企业“重技能,轻思想;只培训,,即新员工培训重点放在技术上,轻视思想教育。导致的结果是员工掌握了技能,但在思想上没有融入公司,缺乏认同感。刚出校门的大学生具有很强的可塑性,企业要多给他们一些人性化的关怀(最易被忽视),让他们快速度过生存期(1~3月),,

    ,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; list-style-type: circle; box-sizing: border-box !important; word-wrap: break-word !important;">
  • ,,, 255);">第二步:公司主要业务培训,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">为了更好地培养新员工,增加关注度,在公司主要业务培训中,最好采用双导师的制度。虽然该制度会增加新员工培养成本,,,实施效果上来看,,,导师与师傅分别承担了不同的职责。,

    ,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; list-style-type: circle; box-sizing: border-box !important; word-wrap: break-word !important;">
  • ,,, 255);">第三步:部门培训,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">进入部门培训后,会经常出现一种不好的现象——总部培训较严格,下到一线被“放羊”。也就是说,,但进入到部门后,要求变得稀松,,,企业要做好前期的培训计划制定工作,计划中要包括培训内容、负责人、预期效果等。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">此外,培训效果评估环节也不可忽视。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important; text-align: center;">

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important; text-align: center;">,, 254,,,, 255);">评估的十个问题,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,以下十大问题,帮助判断新员工入职的工作,到底做得如何。,
1、你让员工觉得备受欢迎了吗?

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">如果新员工觉得自己只不过是企业中的普通一员,他们就会像普通的员工那样行事。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">相反,他们如果一开始就觉得备受欢迎和重视,,,所以他们也能够更快、更容易地融入他们所在的团队和企业。

2、你激起员工的荣誉感了吗?,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">入职流程(尤其是新员工入职培训)最重要的作用之一,就在于向新员工传达了以下的信息:,

    ,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; list-style-type: circle; box-sizing: border-box !important; word-wrap: break-word !important;">
  • 你加入公司是正确的决定。,

  • 你有幸成为公司的一部分。,

  • 你的加入令我们增光不少,也是值得我们公司骄傲的地方。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,, 255);">如果企业能够对新员工实行有效的入职培训,并表示关注他们的情感和知觉体验,新员工就会以企业为傲。除此之外,,,以及该使命在日常工作中的意义,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">你也可以通过与员工分享那些令企业创造奇迹、使企业与众不同、令企业值得骄傲的故事,激发员工对企业的自豪感。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important; text-align: center;">

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">理解企业全局在培养员工投入度方面发挥着重要的作用。,,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; word-wrap: break-word !important;">

,新员工不仅能从高管人员那里获知企业的不同部分是如何协调运作的,,

 

,。。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,,,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">仅仅向新员工展示他们是卓越企业的一份子是不够的。他们还需要知道他们能帮助企业表现得更加出色。大多数人都希望生活得有意义,也希望自己十分与众不同。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">因此,企业一开始就应该向员工解释他们的贡献对企业是多么重要。企业应该举例说明员工是如何做出有价值的贡献,,,以及管理层是如何重视和使用员工的反馈信息的。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; word-wrap: break-word !important;">
在Designer Blinds公司,当新员工参观工厂时,他们会经过公司的荣誉榜(Pride Board),上面有员工张贴的宝宝靓照、小孩的成绩报告单、公司参加“为生命而跑”(The Relay for Life Walk)活动的照片(该活动是美国癌症协会组织的赛跑活动,象征与癌病搏斗的精神,并为癌病研究与治疗筹集资金—编者注),以及其他的图片。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">这些图片传递着这样一条信息:,,,, 255);">“在公司,,,而是具有独特生活和身份的个体。”,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important; text-align: center;">

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,,,,,, 223); box-sizing: border-box !important; word-wrap: break-word !important;">5、你让入职培训变得有趣吗?,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,模仿了人类的自然学习方式,,,也能取得更好的效果。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,, 255);">互动性的入职培训也是一项出色的团队建设和令新员工融入企业的活动。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; word-wrap: break-word !important;">

,,,该公司的培训师会让他们参加“定向寻宝”游戏活动(Scavenger Hunt & Tour)。,

 

,新员工会得到一张相关的人和物的列表以及一张地图,,,也会更加有效。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; box-sizing: border-box !important; word-wrap: break-word !important;"> 

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; box-sizing: border-box !important; word-wrap: break-word !important;">这种将学习内容与现实世界相结合的做法,不仅使这些内容更容易理解,也更容易运用。


6、你是从新员工的角度设计培训的吗?,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">企业应从新员工的角度来设计有效的入职培训项目。。老员工可能会认为这只不过是小事一桩,但新员工可能会对此感到十分不安和敏感。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,,会使你在设计员工培训时融入一些你原本认为并不重要的细节。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; word-wrap: break-word !important;">

,。。,

 

她回忆道:“一开始我就从新员工的角度来对他们想知道或需要知道的任何事情进行头脑风暴,,,‘卫生保健计划是如何运作的’等等这些问题。我也添加了一些文化因素,如我们公司特有的专门用语。”,

 

获得员工的反馈应该在提升入职流程中发挥主要的作用。。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,, 255);">要了解他们需要但未得到的信息。,要了解哪些信息容易得到,哪些信息不容易得到。 ,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important; text-align: center;">

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,, 223); box-sizing: border-box !important; word-wrap: break-word !important;">7、你将工作有效分解和细化了吗?,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">企业在提供新员工入职培训时所犯的最常见的一个错误在于:绝大多数的新员工得到的信息太多,以至于无法消化。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">企业应将入职培训进行分解和细化,让新员工可以充分消化。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; word-wrap: break-word !important;">

在美国一家服务公司,现有的入职培训模式是对单日入职培训模式进行多次修改的基础上发展起来的。,

 

“我们曾经尝试在1天内完成入职培训,,,,员工反映时间太长。后来,我们根据一位新员工的建议将培训分四个半天完成,并一直延续到现在。”该公司薪资和福利协调员劳伦斯说。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">企业应效仿此公司公司,根据新员工的反馈,,,以使其得到充分消化。

8、你在内网展示足够的信息了吗?,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">与其让员工塞满第二天就会忘记的信息,不如教他们如何在需要时获取这些信息。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,, 255);">在企业内部网上提供尽可能多的信息,有助于减少时间浪费和提升工作效率。,将更适合实时学习的材料上载到企业内部网,,从而帮助新员工尽快进入工作状态。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">你可以将以下这些信息上传到企业内部网:来自CEO/管理人员和团队成员的欢迎致辞、员工手册、福利计划、财产管理事项、自定进度的学习模块,以及绩效评估跟踪状况。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important; text-align: center;">

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;"> 

9、员工愿意告诉你他们在做什么吗?
,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; letter-spacing: 0.544px; text-align: justify;">大多数新员工都不愿意把抱怨说出口。他们往往会等到离职面谈时才会谈论为什么事情没有做好。,
,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; word-wrap: break-word !important;">
“为了避免等到离职面谈时才能发现错误,我们决定进行员工入职面谈,”Designer Blinds公司的富兰克林说。在对公司离职数据进行分析之后,他发现,新员工最敏感的时间是进入公司第2-6个月。,
 

,,会与人力资源部一起讨论他们所做的工作,以便发现经常遇到的困难。富兰克林说,他们实行的入职面谈在降低员工离职率方面发挥了十分重要的作用,将员工离职率降低了96%。,

 

公司人力资源副总裁康妮会与每位新员工坐在一起,向他们询问下面这些问题:,

  • 你对自己的工作有何看法?,

  • 这符合你进入公司时的期望吗?,

  • 什么事情让你觉得意外吗?如果有,是什么?,

  • 你得到了所有你需要的工作工具吗?,

  • 你和经理的关系如何?,

  • 新员工入职培训对你有所帮助吗?,

  • 你会采取什么不同的措施吗?,

  • 你还需要什么信息,但仍没有得到吗?,



10、你帮助主管和经理们各负其责了吗?
,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; letter-spacing: 0.544px; text-align: justify;">主管和经理在入职培训中发挥的作用,是全面评价入职流程的重要因素之一。如果主管和经理没有接受过适当的、旨在帮助其下属创造最佳绩效的培训,且不需要为这种行为负责,他们就会变成企业入职流程中最薄弱的环节。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,, 255);">在宏观层面,你需要如实核实你的企业是否在培养主管和经理方面进行了投入,以及他们是否具有创造高效、自主的工作环境所需要的技能。,如果他们缺乏这些技能,他们就会迅速地、轻易地抵消你为了将新员工引向成功而付出的所有努力。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">,,, 255);">在微观层面,你可以向主管和经理提供相关的培训,,,以帮助他们更好地在该流程中履行职责。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 2em; box-sizing: border-box !important; word-wrap: break-word !important;">你也可以为他们提供一张简单明了、切实可行的“入职任务清单”(Onboarding To-Do List)。这不仅可以确保繁忙的主管和经理们记住他们在入职流程中的关键作用,也能使他们更容易地完成工作。,


,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; text-align: justify; margin: 0px; padding: 0px; max-width: 100%; font-size: 14px; color: rgb(178,,,,); box-sizing: border-box !important; word-wrap: break-word !important;">版权信息,,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; letter-spacing: 0.544px; text-align: justify; margin: 0px; padding: 0px; max-width: 100%; font-size: 14px; color: rgb(178,,,,); box-sizing: border-box !important; word-wrap: break-word !important;">:本文根据培训人社区(ID:tm_website)、培训杂志(ID:trainingmagazine)整理而成。,

,, "Helvetica Neue", "PingFang SC",, "Microsoft YaHei UI",, Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; box-sizing: border-box !important; word-wrap: break-word !important;">,,,);">来源:《培训》杂志,


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